Lanes Powless, a student at the University of Colorado, was heartbroken after she was forced to leave his beloved fish in Denver international airport.
The girl went home on vacation in California and as usual took the fish Cassie. The transportation security administration permits to transport live fish in baggage after checking with the receptionist. The girl says before the trip she again said I can go home with your pet. «Usually, I just registered, and then pass security control and go on, she said. — No one has ever stopped me.»
But this time it was different. When Lanys and her friend checked their bags before departure, the Southwest employee told her that she could not take the fish with you on Board. Poles didn’t know that the airlines may have their own rules that differ from rules safety administration. Southwest’s policy against Pets are more strict: it is permitted to transport only small dogs and cats in containers under the passenger seat.
reddit SD ♦ San Diego woman forced to give up pet fish on Southwest Airlines flight https://t.co/hUkqdgPXnM pic.twitter.com/rXGcgvqo0m
SD Newsfeed (@SDNewsfeed) December 15, 2018
When Poles asked the Southwest employees if she could leave Cassie at their Desk to see her friend took the fish half an hour later, they rejected her. So she frantically began to examine the airport in search of someone who can help her. In the end, the woman who was flying with another airline, agreed to take the fish, but employees are not allowed Powless even know her name.
«They never allowed us to communicate, because I thought that we were going to spend at the airport some secret exchange, said Powless. Even after I gave the fish, they still continued to follow us.» According to the girl, the airport staff made her feel like a criminal. She is heartbroken and outraged by their behavior. «They laughed at me. Yes, it’s a fish. I know. But hell, it was my pet. And just because it’s not a cat or a dog, it wasn’t important?» — says the girl.
