Passenger Qantas accuses the Australian airline, claiming that her dog named Duke, 6-year-old boxer, died from heat stroke as a result of the negligence of employees of the company.
Kay Newman flew from Sydney to Brisbane (Australia) December 19 – it was a hot summer day in the southern hemisphere, the temperature rose to 102 degrees.
«I was worried, but the staff of Qantas said that the Duke will be on the pavement at the plane just a couple of minutes, and then under the shelter, wrote Newman in a post on Facebook from January 9. – The flight was delayed and when I came to the gate, I saw a box of the Duke, who was already on the pavement under the sun. I don’t know how long he was there, but it took five, ten, fifteen minutes, and he was still in the box in this heat. I was very upset and said to Qantas about their concerns about the fact that boxers do not tolerate heat very well. I was told that I need to get on Board».
«Short face» boxers are prone to the syndrome of airway obstruction that may hinder their breathing at high temperatures and at high altitudes. Other brachycephalic breeds include bulldogs, pugs and Boston Terriers.
For this reason, some US airlines, including Delta, American and United, prohibit such breeds to fly in the cargo hold.
According to the web site of Qantas, the company does not include the boxers in your list of brachycephalic breeds and allows them to travel with some restrictions on flight times and the size of the box. Qantas policy does not impose any restrictions on flying dogs when the temperature exceeds a certain threshold.
Worst fears Kay Newman were confirmed when she landed in Brisbane, and she said that during the flight, the dog died.
Kay Newman Geplaatst door op Zondag 1 oktober 2017
«My poor boy was all hot, he died a horrible death. His death could have been prevented, and the Qantas employees behave with him as if it was just baggage and not a living creature,» — wrote in Facebook the disconsolate mistress of the Duke.
According to her, she wants the company of Qantas, which the site AirlineRatings.com recently named the safest airline in the world, has revised its policy regarding the transportation of dogs in hot weather.
In a statement to USA TODAY representatives of Qantas said that he had expressed condolences to Kay and Newman explained that due to an unexpected flight delay, which the Duke was left on the heat longer than expected. However the airline added that, according to movers, the dog was fine when it was loaded onto the plane.
