Residents of Illinois Dmitry, Alexander and Svetlana Bandurina appealed to court of cook County Illinois against Aeroflot claiming damages in excess of $12 thousand for the incident that happened with them at Sheremetyevo.
Aeroflot terminates another customer’s platinum status over Instagram insults https://t.co/TtZMLF4Tf8 pic.twitter.com/AmoaskBmIC
— The Moscow Times (@MoscowTimes) January 15, 2019
According RAPSI, these passengers are unable to Board your flight because of the extremely difficult organized check — flight was «dual» with Finnair. However, the victims got to the door to the platform, according to them, 20 minutes before departure of the aircraft. However, it turned out, they no longer waited, and the Board took off without them. Turning to the representatives of Aeroflot, they received no assistance, they have not offered seats in the next flights. In the end, the plaintiffs spent the night in the airport and bought new tickets (about $2,5 thousand).
According to the plaintiffs, Aeroflot has not complied with the terms of the contract with them for transportation and violated the Montreal Convention. However, the three victims would like to file a class action lawsuit and, therefore, now call upon all who have suffered ever unworthy of the service of this company, to join. Violations of Aeroflot are «sustained, continuous and deliberate character», — quotes their words, RAPE.
Aeroflot Deputy Director Vladimir Alexandrov told RBC that the total amount of the claim has reached $3.6 million, and it’s all «trying to put pressure on the airline». The representative of Aeroflot believes that passengers missed the flight, and thus themselves to blame for the failure of the trip. TASS reports that Aeroflot received the claim documents and are now studying them.
Recall that the trouble in Aeroflot in the early years came not one, but several. These days her image is already rocked by scandal — the airline decided to ban passengers leaving negative feedback in my instagram. When he was deprived of the bonus miles and benefits blogger Alexander Sokolovsky, it caused an uproar in the writing community.
At the same time, the company had quarreled with the FSB in Pulkovo, where a member of the Aeroflot company-loukoster, the Victory was delayed several flights due to the very long and thorough inspection by border guards of the aircraft. A victory today threatened to suspend international flights in Pulkovo.
