Steve Homan ordered American Airlines round-trip flight from Los Angeles to San Jose. Arriving in San Jose and making their case, he was going back, but the airline suddenly announced a small problem. According to American Airlines, he flew on a flight from Los Angeles, and therefore can not use the ordered a return ticket.
American Airlines denies man was on flight from Los Angeles https://t.co/z3mGNLnw6O https://t.co/GA5oXyiqcm pic.twitter.com/aPCs5MTUdo
— Manfred Rosenberg (@4PawShop) February 19, 2019
Surprise Homena no bounds, and he was trying to prove to the managers of the airline what he thought was obvious. He is located in San Jose, then arrived, he left the phone recording made on Board the flight «there,» he noted, when passed to the aircraft, and aboard it, along with all the other passengers counted the crew, and he talked with conductors, when ordered in-flight coffee…
I must say that Steve is not small, 6′, and have never felt invisible. But it turned out that he now needs to spend another $200 on a seat reservation on the return flight. But more money Steve’s worried about the fact this mess: «Anyone could be on that flight. What to do if I needed emergency medical help? They clearly said that they have no record of me on this flight». So can fly without documents anyone, this in the end is not safe for passengers…
Keep ridin’ that hot streak into the playoffs, the ‘Boys! Good luck tomorrow, @dallascowboys! 💙🏈 pic.twitter.com/EPiLEYKHMN
— American Airlines (@AmericanAir) January 5, 2019
Have Homena cousin works as a reporter at Eyewitness News. And became aware of this story. The attention of the press made the representatives of American Airlines to give official comments: «there is no record of Humane. This confusion is extremely rare, but security issues never happened, because every passenger had to go through the TSA check».
American Airlines has agreed to reimburse Steve Homeno $ 200 per booking and offered to buy a ticket to Los Angeles on a common basis.
