Lufthansa will replace “ladies and gentlemen” with a gender-neutral greeting
Lufthansa dropped the words “ladies and gentlemen «as a welcome on board — replacing them with a gender-neutral alternative. A representative of Europe's largest airline group said the move was aimed at making all passengers on board feel welcome, including those who does not identify as male or female. “Crews have been instructed to select a greeting that includes all passengers,” he said, adding that the phrase “dear guests” or…